Mobile Phone Faults And Symptoms.

Detailed below are some of the most common mobile phone faults and the symptoms of these faults. Click on a fault for a more detailed explanation:

Battery Faults

Mobile phone battery or charging faults will usually occur with the following symptoms:

• The battery will not charge.
• The back plate will not go back on because battery is swollen.
• The battery only stays charged for a short while.

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Microphone Faults

Mobile phone microphone faults will usually occur with the following symptoms:

• The caller cannot hear you.
• Your voice is distorted to the caller.
• The caller can hear you on some occasions but not all the time.

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Speaker / Sound Faults

Mobile phone speaker faults will usually occur with the following symptoms:

• You cannot hear ringtones and/or music.
• Ringtones and/or music is distorted or difficult to understand.
• Ringtones and/or music is too quiet.

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Earpiece / Hearing Faults

Mobile phone earpiece faults will usually occur with the following symptoms:

• You cannot hear the caller.
• The callers voice is distorted or difficult to understand.
• The callers voice is too quiet.

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Charging Faults

Mobile phone charging faults will usually occur with the following symptoms:

• You are unable to charge the phone.
• The phone charges for a short period of time only.
• The charger will not fit correctly into the charging block.
• The phone shows a full charge but the charge lasts only a short time.

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Screen Faults

Mobile phone LCD faults will usually occur with the following symptoms:

• The LCD is showing no image/text at all.
• The LCD is white.
• The image/text on the LCD is upside down or inverted.
• The image/text on the LCD appears intermittently.

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KeyPad Faults

Mobile phone KeyPad faults will usually occur with the following symptoms:

• You are unable to type any numbers/letters.
• You can type some numbers/letters, but not all.
• Typing one number/letter results in a different number/letter being displayed.
• Numbers/letters appear on-screen without the KeyPad being pressed.
• Numbers/letters get stuck resulting in the number/letter being repeated several times on-screen.

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Water Damage

Mobile phone water damage faults will usually occur with the following symptoms:

• If your mobile phone has been exposed to water, remove the battery and DO NOT switch it on as this could cause irreversable damage to the phone.
• A water damaged phone does not have any specific symptoms because it could cause any of the effects listed on this page.

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Software or Firmware Faults

Mobile phone software/firmware faults will usually occur with the following symptoms:

• The phone switches itself off intermittently.
• The phone halts/freezes.
• Certain phone menus/features are no longer accessible.
• The screen flickers on and off.

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These are just some of the most common mobile phone faults. If your phone has developed a fault not described above you will need to seek specialist advice!